Advantages of End-to-End Automation
Effective End-to-End Automation means it must be simple! Simple to understand, simple to use and simple to manage. Dynamic Service Engine is just such a tool! An end user can start using DSE with no training. Service Desk, Level 2 and Level 3 personnel can be productive in 90 minutes. An administrator requires less than 6 hours training to be 98% proficient in delivering an awesome end user experience.